Useful Links:
Tootoot
Students can speak to a member of staff confidentially about anything that is worrying them – www.tootoot.co.uk
Mental Health Crisis Line (Mindworks/CAMHS)
There is support available 24 hours a day, seven days a week via this number 0800 915 4644
The Mindworks website also has a range of resources for young people and parents on emotional wellbeing: https://www.mindworks-surrey.org/
Safe Havens
https://www.sabp.nhs.uk/our-services/mental-health/safe-havens
Safe Havens provide out of hours help and support to people and their carers who are experiencing a mental health crisis or emotional distress. Epsom Safe Haven offers support 6pm-11pm, 365 days a year for people experiencing a mental health crisis. There is a drop in service between 6pm and 7pm daily at this address:
Brickfield Centre,
Portland Place,
Epsom,
KT17 1DL,
United Kingdom
Crisis support is offered virtual, information can be found here: https://www.sabp.nhs.uk/our-services/mental-health/safe-havens/SafeHavenEpsom this virtual service is available from 6pm to 11pm
Extended Hope
Extended Hope seeks to care for a young person through a crisis as well as supporting families, carers and young people where and when they need assistance. Extended Hope has two main services:
- A house where young people can go to be assessed and supported in a safe environment for a maximum of seven days. As well as providing respite during a crisis, ‘Hope House’ and its staff also support the family to create a plan of care, hopefully preventing the situation escalating and a hospital referral.
- An out-of-hours emergency support service which can be reached by telephone 5pm – 11pm on 01483 517898, seven days a week. This service is maintained by psychiatric nurses who can give support and care when most day services are closed.
For further information about Extended Hope please go to: https://www.hopeservice.org.uk/
Kooth
Kooth provides free, safe and anonymous support online.
Samaritans
A 24- hour service offering confidential emotional support to anyone who is in a crisis.
Call 116123 or https://www.samaritans.org/
Child Line
A free and confidential support service for under 19 year olds
Call 0800 1111 or http://www.childline.org.uk
Young Minds Crisis Messenger Service
There is a 24/7 text support service available through Young Minds, text SHOUT to 85258
https://youngminds.org.uk/find-help/get-urgent-help/youngminds-crisis-messenger/
Papyrus
Offers confidential advice and support for young people struggling with suicidal thoughts, as well as family and friends; and information about how to make a safety plan. It’s 24/7 helpline service - HOPELINE247 - is available to anybody under the age of 35 experiencing suicidal thoughts, or anybody concerned that a young person could be thinking of suicide.
Beat
Information, advice and helplines for eating disorders.
The Family Information Service (FIS)
Offers free and impartial information and signposting service on all aspects of family life for parents of children and young people aged 0 – 25. The role of their service is to help families get the most out of the information and services available in the community and online.
- Website https://familyinformationdirectory.surreycc.gov.uk
- Telephone: 0300 200 1004
• Email: surrey.fis@surreycc.gov.uk
